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What is the difference between an upgrade, a renewal and an update?

We refer to an upgrade as a paid change to either the newest version of a software product you already own or to a better edition by the same software publisher. The latest version often has fresh features and benefits and you normally get the best price possible as an existing customer.

A renewal is usually a monthly or yearly payment for use of a software product. When you renew you don't always get the latest version, you get permission to use and often receive updates for a product. Updates are normally free and include either security or functional changes to a software product.

Do I have to be located in the USA to use your site?

No. We try to locate the best or lowest price for your upgrade and often this is found on the Zend USA site. However, since most of the software listed on this site is of the downloadable sort you can be located in the USA, Canada, Australia, UK, Europe or anywhere else in the world. Your credit card will show the prices in your local currency. If you would like to check the current exchange rate you can visit xe.com.

Where possible we will let you know if a product is only available in select locations. If you need your software in a language other than English please make sure that it is available before you check out.

How do I use a software coupon or voucher code (where provided)?

From time to time Zend will provide us with a coupon code so you can buy your upgrade or renewal at the lowest price. When you visit the supplier's site just enter the discount code in the cart when you check out. All discounts, vouchers, promotional codes and special offers are listed above if applicable. Please ensure that the discount has been applied in the cart as we can not offer a discount after a purchase has been made.